COMPLIANCE
Here is what we enforce. Here is what we do not. Here is what stays yours.
Every control below is intended to be product behavior, not a brochure claim. This page describes the supplied Iris compliance position; it is not legal advice.
IRIS CONTROL RECORDExplicit
by design.
by design.
Product controls · visible limits · customer obligations
ENFORCED IN THE PRODUCT
What Iris does—and can show you.
The federal 8am–9pm window is the floor; four states are stricter
STOP is permanent and cross-channel
Abandoned calls are counted and line count throttles itself
Every number is scrubbed against your own suppression sources
Call recording is off by default
A2P 10DLC brand and campaign registration is passed through at cost
A TCPA counsel review was completed on 2026-08-08
LIMITS · READ THESE FIRST
What Iris does not do.
These are not caveats added by a lawyer. Each one describes something the supplied product position says it genuinely does not do.
We do not scrub the National Do Not Call Registry
We do not enforce complete state telemarketing coverage
Counsel review does not mean certified for every state
We do not promise SMS deliverability outcomes
CALLING WINDOWS
Four states enforced more strictly than the federal floor.
WhereWindow enforcedExtra rule
Federal floor8:00am–9:00pm
Local time of called number
Florida8:00am–8:00pm
Maximum three calls
Maryland8:00am–8:00pm
Maximum three calls
Oklahoma8:00am–8:00pm
Maximum three calls
Texas9:00am–9:00pm
Later start on Sunday
YOUR SIDE OF THE LINE
What stays your obligation, whatever Iris enforces.
- Lawful basis and consent records for every list you upload.
- Federal DNC scrubbing if your calling program requires it.
- State registration, bonding, and licensing where your program needs it.
- Whether your recording practice and scripts are lawful where you call.