Iris Setter
Iris Setter answers the inbound call or text, asks the approved questions, and books into the right calendar.
HVAC · PLUMBING · ROOFING · ELECTRICAL
The job goes to whoever picks up.
A homeowner with water on the floor does not wait for a callback. Every minute your phone rings out is a job going to the next listing.
LEAD RESPONSE WINDOW00:00
Every minute after arrival is a decision your competitor can make first.
Your technicians are on roofs and under sinks, not next to a phone. The calls that arrive after 5pm, on Saturday, or at 2am are often the highest-intent calls you receive.
THE PRODUCT FIT
Use the piece that closes your gap. Skip the one that does not.
Iris Dialer
Iris Dialer is useful only when you run genuine outbound—maintenance-plan renewals, unsold estimates, or a seasonal tune-up list.
A REALISTIC WALKTHROUGH
Mechanism—not a case study.
This shows how the system behaves. It is not a customer result, and the times are illustrative.
01
22:41 · A homeowner fills in a ‘no heat’ form.
02
22:41 · Iris texts back and confirms the emergency.
03
22:43 · Iris confirms service area and offers two times.
04
22:44 · The appointment lands on the dispatch calendar.
05
07:05 · The dispatcher opens a qualified record and transcript.
YOUR SIDE OF THE LINE
The obligations that stay with you.
- Your service area, call-out pricing, and emergency policy.
- Whether slots are bookable and crew calendars are current.
- Lawful basis and any DNC obligations for outbound lists.
THE PRICE IS ALREADY PUBLISHED
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